What is Salesforce consulting, and how can it benefit my business?

Salesforce consulting refers to the professional technology advisory services provided by experts who specialize in Salesforce, a CRM platform. These consultants possess in-depth knowledge and experience in Salesforce implementation, customization, integration, and optimization to help businesses maximize the value and effectiveness of the Salesforce platform.

How experienced is your team in Salesforce development and customization?

Our team has 16+ years of experience in Salesforce development and customization. We have a dedicated team of certified Salesforce developers who possess in-depth knowledge of the platform and its various functionalities. Our team has successfully completed Salesforce projects for 300+ clients across different industries, working with startups and SMBs to deliver tailored solutions that align with their unique business goals.

What is the typical timeline for Salesforce consulting projects?

The timeline for Salesforce consulting projects can vary depending on the complexity of your requirements and business needs. During the initial consultation, we assess your specific needs and provide a realistic timeline based on our expertise and past experience. We commit to delivering projects within agreed-upon timelines, ensuring a balance between speed, quality, and customer satisfaction.

How do you ensure data security and confidentiality when working with Salesforce?

At EPAM Startups & SMBs, we take data security and confidentiality seriously. We follow best practices and adhere to stringent security measures to safeguard your data throughout the Salesforce consulting process. We ensure that access to sensitive data is limited to authorized personnel only. Additionally, we comply with industry regulations and standards to protect your data privacy and maintain confidentiality.

Can you assist with Salesforce integrations with other systems we use in our business?

Yes, we have expertise in Salesforce integrations and can assist you in seamlessly integrating Salesforce with other systems used in your business. Whether it's integrating with your existing CRM, ERP, marketing automation, or other applications, our team can design and implement robust integrations to ensure smooth data flow and streamline your business processes.

What ongoing support and maintenance services do you offer for Salesforce applications?

We provide comprehensive support and maintenance services for Salesforce applications. Our team offers post-development support, including bug fixes, performance optimization, and enhancements. We also provide system monitoring, proactive maintenance, and regular updates to keep your Salesforce applications running smoothly. Additionally, we offer user training and documentation to ensure that your team can effectively use and leverage the Salesforce platform.

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Salesforce consulting services

EPAM Startups & SMBs is a trusted partner, delivering Salesforce consultancy to companies globally. Our team of highly skilled Salesforce consultants specializes in providing solutions to meet your unique business needs. Whether you require assistance with Salesforce implementation, optimization, or integration, our consultants are here to guide you every step of the way.

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key facts about our Salesforce implementation company

16+

years of leading Salesforce-driven transformation

300+

global brands using our Salesforce services

5,475+

Salesforce certifications

2,700+

Salesforce, MuleSoft & Tableau experts internationally

we offer a range of Salesforce consulting solutions

By leveraging our Salesforce consulting services, you can maximize the value of your Salesforce investment, streamline your business processes, enhance customer experience, and achieve your digital transformation goals. Our consultants bring their expertise, industry knowledge, and technical skills to ensure that your Salesforce implementation succeeds.

business needs assessment
Our consultants work closely with your organization to understand your business requirements and goals. We thoroughly assess your existing processes, systems, and pain points to identify how Salesforce can best align with your needs. This assessment forms the foundation for designing a tailored Salesforce solution.
digital transformation
We help organizations leverage Salesforce as a catalyst for digital transformation. Our consultants assist in reimagining your business processes, streamlining workflows, and implementing innovative solutions to enhance productivity, customer engagement, and overall efficiency.
change management
Implementing Salesforce involves organizational changes and shifts in employee workflows. Our change management services ensure a smooth transition by providing comprehensive strategies, training, and support. We help your team adapt to the new Salesforce environment, fostering user adoption and maximizing the platform's benefits.
marketing automation
Our consultants leverage Salesforce's Marketing Cloud and other marketing automation tools to optimize your marketing efforts. We assist in automating and personalizing customer journeys, creating targeted campaigns, tracking metrics, and integrating data from various sources for a holistic view of your marketing initiatives.
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Salesforce development
Our team of Salesforce developers is skilled in customizing and extending the Salesforce platform to meet your requirements. We can build custom applications, implement complex workflows, develop integrations with third-party systems, and create custom reports and dashboards tailored to your business needs.
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integration & optimization
We help you integrate Salesforce with other systems and applications within your technology ecosystem. Whether it's integrating with your ERP, marketing tools, or customer service platforms, our consultants ensure seamless data flow and a unified view of your customer information.

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why choose our Salesforce consultancy services?

We are committed to delivering solutions that drive your business growth and success. By choosing our Salesforce consulting services, you can benefit from our strong partnership with Salesforce, extensive industry expertise, comprehensive knowledge of Salesforce domains, and deep understanding of your market niche.

leading Salesforce partner

Our strong relationship with Salesforce and deep understanding of the platform allow us to access the latest updates, features, and support from Salesforce, ensuring we deliver cutting-edge consultancy services to our clients and meet their customers’ needs.

30+ years of industry expertise

With over 30 years of industry expertise, we bring a wealth of knowledge and experience. Our team of consultants has worked with organizations across various sectors, allowing us to understand the unique challenges and requirements of different industries.

experts in all key Salesforce domains

Our consultants are experts in all key Salesforce domains, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and more. Whether you need assistance with customer relationship management, marketing automation, or e-commerce solutions, our team has the expertise to guide you through every aspect of the Salesforce platform.

knowledge of your market niche

We understand the importance of having industry-specific knowledge when implementing Salesforce solutions. Our consultants take the time to analyze your needs relying on their in-depth understanding of your market niche and allowing us to provide customized recommendations and strategies tailored to your industry.

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how to engage our Salesforce consulting firm

requirements

Assessing your requirements lets us understand your unique challenges and objectives to provide tailored solutions.

solution

Once the requirements are defined, our team will match you with the right experts to support your project.

implementation

Once the experts are assigned, they will work with your team to analyze the Salesforce project and provide consultancy services.

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12 industries we work with

explore related services with EPAM Startups & SMBs

cybersecurity

We offer vulnerability assessments, penetration testing, incident response, and security consulting.

application maintenance & support

Our team provides app monitoring, optimization, feature enhancements, and 24/7 assistance.

custom software development

From ideation to implementation, we work closely with you to develop user-friendly and efficient software solutions.

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you are in good company

We at EPAM are happy to deliver excellent results and prove our expertise time and again with clients that range from small and medium to enterprise-size businesses.

We found working with EPAM has been a true partnership, where they’ve proven themselves to be a reliable, trustworthy and hardworking team that has really helped us push the boundary of customer-centric innovation.

Zac Carman Managing Director Products, Consumer Affairs

The trusted EPAM team has helped us push the boundaries of customer-centric innovation. With programs like Horizon 4, we need the ability of our development partners to stay on track. And EPAM stands for that.

Mark Giesbers Managing Director Products, Liberty Global

We chose EPAM to develop a native mobile extension of an existing enterprise application. They were able to quickly identify the needs of our project and collaborate with key individuals within our organization to not only deliver the application on-time, but make significant improvements to our existing core application.

Justin Catalana CEO, Fort Point Beer Company

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