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Riskified is an eCommerce fraud prevention and risk management platform that reviews online transactions for fraudulent activity. Their services help to remove risk from the online shopping experience, powered by a global merchant network and machine learning that adapts to evolving fraud patterns. With EPAM Startups & SMBs, Riskified built and developed an SAP Commerce Cloud connector to give users easier access to advanced fraud prevention solutions.
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“Most vendors took this opportunity as a sales opportunity, but EPAM took it from a technology angle. They partnered with us to understand what we were trying to accomplish from a technology standpoint, not just a business commercial perspective.”
project context
Founded as an eCommerce fraud prevention platform, Riskified has now moved into the broader risk management space to protect merchants from various types of online fraud and policy abuse. Their core business is to review online transactions for fraud, and building an SAP connector is part of their strategy to gain more authority and support more platforms to tap into the ecosystem of SAP merchants.
matching customer demand
Already having integrations with Adobe, Salesforce, VTEX, and Shopify, there was a need to also support the SAP merchant ecosystem. Building a dependable platform and integrating in-demand solutions helps a business like Riskified speed up the go-to-market process and merchant onboarding, as well as minimize the time that’s spent on building an entire custom solution from scratch.
finding experts in SAP integration
With a list of potential vendors, the Riskified team identified EPAM Startups & SMBs as a partner with critical technical competencies from many perspectives of the system. EPAM, an SAP-certified platinum partner system integrator, hosts 440+ certified SAP professionals, giving partnering companies a range of developers to choose from.
delivery speed
With the scope of the undertaking going beyond their in-house development capacity and expertise, Riskified decided to delegate the project to a team with the SAP expertise to advise on integration options and build the connector.
skills beyond development
The Riskified team was looking for professionals in the field who would also take ownership of the partnership, handle ad-hoc challenges, show true teamwork, have a sense of responsibility for the product created.
our solutions to the client’s needs
“EPAM Startups & SMBs really showed ownership and diligence; when something came up, they solved it. We would throw problems at them, and they solved them. That is what made the difference for us, and we're very happy about the ownership aspect of the relationship.”
cooperation highlights
multi-phase projectAfter the first 10-week phase of the SAP connector development was over, we launched the one-year support phase to maintain the solution and ensure its ongoing faultless performance.
a dedicated project managerEPAM Startups & SMBs engaged an SAP tech lead from our in-house pool of SAP experts, who also took on the responsibility of project management and demonstrated our portfolio and experience working with companies in the payment and retail industries, including PayPal.
end-to-end project deliveryOur end-to-end engagement solution allows businesses like Riskified to entrust the entire project development process to a team of professional engineers, QA testers, and other specialists as necessary. From initial consulting to planning, execution, and going live, our team does it all, and we continue to support Riskified’s efforts in staying at the forefront of fraud prevention.learn more
flexibility at every step of the processFrom selecting tools and technologies to team assembling and change management, our dedicated delivery managers are there to assist and guide you every step of the way. With Riskified, we had preliminary discussions on development tool specifics, during which initial request requirements were descoped in favor of a more functional suggestion from our experts without any additional costs or deadline extensions.
“Having a trusted partner is the key. And EPAM Startups & SMBs delivers great customer experience.”
EPAM Startups & SMBs invites businesses of all industries and sizes to partner and scale their software engineering capabilities. Our dedicated professionals can take on your software development from end to end or enrich your team’s capabilities with the technology stacks you require.
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